What Is Your Return Policy?
We accept returns for items purchased on the 250 Designs online store that are received back within 7 days from the delivery date for a refund or store credit. Returns received back after 10 days from the delivery date will not accepted. We do not process exchange at this time. Please note that shipping charges are non-refundable.
Once a return arrives at our warehouse, it will take us 10 to 15 business days to receive, and process. You will be notified via email once your return been completed.
**No returns are allowed on Final Sale/Clearance/Outlet Items.
All returns MUST meet the following criteria:
- No scents or odors
- No rips or tear
- No other signs of being worn
- All tags must be attached
- All original packaging must be included
- No COD (Cash/Check on Delivery) packages will be accepted
What Happens If My Shipment Is Refused/Cannot Be Delivered?
If you are a returning customer, you can easily update your information by logging into your account. You will find the “My Account” link located in the top of each page. Once you have accessed your account, you can click on the “Account Information” link to update your account information.